KLM does it again! How the airline are maintaining their lead at the front of the race for corporate social media excellence | Reuters Events | Marketing
AirlineTrends on Twitter: "KLM took 'social customer service' to a new level with last week's #HappyToHelp week campaign http://t.co/QLY5n6Y6i7 http://t.co/G0QlkBclwC" / Twitter
KLM's Social Marketing is Flying | The Social Media Monthly
KLM turns social insights into profits with social listening - Outside Insight
Dutch airline KLM picks UK agencies for Blue January campaign | PR Week
To Bolster KLM's Identity, a 'Charmingly Clueless Approach' to Humor - The New York Times
KLM's Community & Social Network Strategy | ViralBlog
KLM's social media team can now respond to thousands of user posts every day. - Salesforce
KLM Launches 24Hr Social Media Customer Service With Live Replies Via YouTube, Twitter | The Realtime Report
How KLM Turned Social Media Savvy Into $25 Million
KLM: A Company That 'Gets' Social Media
KLM Social
Climate: Airline giant KLM to face legal action over greenwashing
KLM's social media team: The best in aviation? - Airline Ratings
What Has KLM Learned From 5 Years of Social Media Service? - KLM Blog
KLM's In-House Expert on the Benefits of Social Media Customer Service
KLM: We make €25m per year from social media
KLM Royal Dutch Airlines Proves a Winning Social Media Strategy Is All About Customer Service – Fodors Travel Guide
KLM Airlines - We are an Airline campaign | Awareness Campaign by DDB
How KLM Turned Social Media Savvy Into $25 Million
Campaign of the Week: KLM, We Are An Airline | Contagious
klm | Campaign Asia
Digital marketing case study - Social media case study in China: KLM takes Miffy on world tour - Digital Training Academy
The Future of Customer Care with KLM: Social Media Minute - YouTube
KLM Launches New Sustainability Branding Campaign - Travel Professional NEWS®
